Privacy Policy

1. Introduction

QualRisk AI Ltd (“QualRisk AI”, “we”, “us”, or “our”) is committed to protecting the privacy of individuals who visit our website (www.qualriskai.com) and use our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

2. Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, company name, job title, and phone number when you contact us or request a consultation.
• Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.
• Client Data: Claims data and related information provided by clients in connection with our Claims Pulse platform, processed under separate data processing agreements.

3. How We Use Your Information

We use the information we collect to:

• Respond to enquiries and provide requested services
• Operate, maintain, and improve our website and services
• Send relevant communications about our products and services (with your consent)
• Comply with legal obligations
• Protect against fraudulent or unauthorised activity

4. Data Security

QualRisk AI is ISO 27001 certified. We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. All client data processed through Claims Pulse is handled in accordance with enterprise-grade security standards.

5. Data Sharing

We do not sell your personal information. We may share your data with:

• Service Providers: Third-party providers who assist in operating our website and services, bound by confidentiality obligations.
• Legal Requirements: When required by law, regulation, or legal process.
• Business Transfers: In connection with any merger, acquisition, or sale of assets.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Client data is retained in accordance with the terms of our client agreements.

7. Your Rights

Under applicable data protection laws, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Request portability of your data
• Withdraw consent at any time

To exercise any of these rights, please contact us at contact@qualriskai.com.

8. Cookies

Our website may use cookies and similar tracking technologies to improve your browsing experience. You can control cookie preferences through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised “Last updated” date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: contact@qualriskai.com